The Social Welfare Unit at Kilimanjaro Medical Centre

Social welfare is a speciality by which individual will mitigate his/her problems under social organization .The unit is actively involved in patients care programmes and maintaining welfare for all including the poor and the vulnerable. It identifies various social problems affecting the medical team, patients, relatives and the public and gives the appropriate advice.

Philosophy of social welfare

All patients have the right to get medical services and care regardless of their race, colour, political affiliation, religious or economical status. Effective communication to patients, staff and other colleagues remains to be the first healing tool.

Our Vision

The unit to be the centre of excellence in provision, guidance, counselling, problem solving and holistic approach methodology, thus establishing conducive therapeutic environment to clients depending on their various needs.

Activities

The primary function is to provide and maintain good standards to patients, students, foreign visitors and community at large. To interview patients with social problems and identify factors which might lead to patients illness.

  • To screen vulnerable patients who are in capable to access Medicare.
  • To conduct counselling to patients according to their needs.
  • To conduct home visiting to spinal cord injury and other disabled patients, the Unit managed to visit six (6) homes for spinal cord injury patients before discharge in collaboration with Physiotherapist and Occupational therapist.
  • To trace homes/families of abandoned patients especially children and elderly, thereafter if failed plan to take them to respective places like orphanage centre or destitute homes.
  • To coordinate issues of unclaimed dead bodies who have stayed more than 14 days in the mortuary by liaising with the police and Municipal Council.
  • To undertake the responsibility of Staff welfare by processing condolence contribution to staff whenever death occurs.
  • To Collaborate with Police on issues concerned to unknown and abandoned patients.

Roles of social workers in hospital setting

  1. Social worker is crucial in screening vulnerable patients who visits KCMC, and help them in accordance to the hospital cost sharing policy. (Vulnerable patients includes; Orphans, people with disabilities, unsupervised children, pregnant women, patients with HIV/AIDS, Albino and poor patients.
  2. Home visits are other important programs for social work at Kilimanjaro Christian Medical Centre. Social worker in collaboration with rehabilitation team (physiotherapy and Occupational therapy) visiting a spinal cord injury patient at his home to assist in home resettlement after acquiring disability.
  3. It is our role to trace homes/families of abandoned patients especially children and elderly, thereafter if failed plan to take them to respective places like orphanage centre or destitute homes.